> ## Documentation Index
> Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Troubleshoot Connection Issues in Enshrouded

> Resolve 'Game Creation Failed' and 'Host Not Found' errors. Learn how to fix Enshrouded connectivity issues by auditing hostnames and synchronization.

## Overcoming Connectivity Barriers in Embervale

The Enshrouded dedicated server client is technically sensitive to specific configuration parameters and network synchronization states. If your participants encounter "Host Not Found" errors or if your server is failing to manifest within the global community browser, it is likely due to a metadata discrepancy or an engine-level restriction. Following this diagnostic checklist will help you resolve the most frequent connectivity blockers on your FREAKHOSTING instance.

<CardGroup cols={2}>
  <Card title="Difficulty" icon="gauge-low">
    Beginner
  </Card>

  <Card title="Time" icon="clock">
    5 Minutes
  </Card>
</CardGroup>

***

## Technical Connectivity Audit

Review these common architectural hurdles to ensure your server's network profile is healthy.

<AccordionGroup>
  <Accordion title="1. Validating Hostname Metadata">
    Valve's global server indexing system enforces strict limitations on hostname string lengths.

    * **The Constraint:** Names shorter than 4 characters or exceeding 30 characters frequently fail to register with the masterlist.
    * **The Fix:** Ensure your [Server Name](/games/enshrouded/changing-server-password-and-name) is between **5 and 25 characters** and is entirely devoid of complex emojis or special symbols that can disrupt the engine's query response.
  </Accordion>

  <Accordion title="2. Addressing Version Desynchronization">
    During the current Early Access phase, Enshrouded receives high-frequency technical patches.

    * **The Result:** If your local game client has updated but your server node is still using a legacy binary, the engine will trigger a "Version Mismatch" disconnection.
    * **The Fix:** Access your Game Panel and use the **Update** button to trigger the SteamCMD validation process and synchronize your server files.
  </Accordion>

  <Accordion title="3. UDP Protocol & Port Propagation">
    The Enshrouded engine relies on two distinct communication paths: the **Game Port** (Default `15636`) and the **Query Port** (Default `15637`).

    * **Technical Note:** FREAKHOSTING handles these mappings automatically. If you have implement custom port overrides, ensure that **UDP traffic** is authorized for both ports within your local firewall and network router.
  </Accordion>
</AccordionGroup>

***

## The "Direct Join" Connection Protocol

The in-game browser uses a "Best Fit" algorithm that only displays a localized subset of active servers. If your community members cannot find your title via the search bar, using the Steam Master List is the most reliable technical workaround.

<Steps>
  <Step title="Access Steam Servers">
    Open your Steam client, navigate to the **View** menu, and select **Game Servers**.
  </Step>

  <Step title="Identify Favorites">
    Select the **Favorites** tab and click the **(+)** icon situated at the base of the list.
  </Step>

  <Step title="Target the Query Port">
    Input your server's numerical IP address followed by the specific **Query Port** (e.g., `191.96.94.100:15637`).
  </Step>

  <Step title="Initialize Join">
    Click **Add This Address to Favorites**. You can now join your server directly from this list, bypassing the in-game browser's discovery limitations.
  </Step>
</Steps>

***

<Note>
  ### Need Extra Help?

  If you encounter any issues, our support team is ready to assist:

  * **Live Chat:** Quick assistance via our website.
  * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php)
  * **Discord:** [Join our Community](https://discord.gg/freakhosting)
  * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com)
</Note>

<Tip>
  ### Save on Your Hosting

  Ready to get a new server? Use code **KB20** at checkout for **20% off** your first month!
</Tip>

***

<div align="center">
  **Last Updated:** January 2026 | **Enshrouded:** Connection stabilized.
</div>