> ## Documentation Index > Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt > Use this file to discover all available pages before exploring further. # MTA Server Console Warnings Explained (ip2c, ACL, Owner E-mail) > MTA server console warnings on a new server explained: owner_email_address not set, ip2c fetchRemote access denied, aclrequest messages and serial protection. A new MTA:SA server shows a few normal console warnings: ` not set` (set **Owner e-mail** in **Game settings**), ACL requests from the `ip2c` and `runcode` resources (answer them with `aclrequest`), an `Access denied @ 'fetchRemote'` line from `ip2c`, and a note that serial protection is on for `Admin`. None of them stops the server. | Console line | Serious? | What to do | | - | - | - | | `WARNING: not set` | Can hide you from the server list | Set **Owner e-mail** | | `Resource 'ip2c' requests some acl rights. Use the command 'aclrequest list ip2c'` | No | Allow if you want country lookups | | `Resource 'runcode' requests some acl rights...` | No | Leave it unless you need it | | `WARNING: [admin]/ip2c/server.lua:230: Access denied @ 'fetchRemote'` | No | Comes from the open `ip2c` request | | ``Authorized serial account protection is enabled for the ACL group(s): `Admin` `` | No, it's good | Keep it | | `Resources: 205 loaded, 0 failed` | No | All default resources loaded | ## What does "owner\_email\_address not set" mean? The server has no contact address for the MTA team. A missing or wrong address can keep your server out of the in-game server list. **Game settings** shows the check "Note: No owner e-mail". Click **Go to the setting**, enter an address, **Review and save** and restart. The address is not public. ## What does "requests some acl rights" mean? A resource needs rights it doesn't have yet in `acl.xml`, and asks you to approve them. See what it wants and answer in the [Console](https://help.freakhosting.com/portals/game-panel/how-to-use-the-server-console.md): ``` aclrequest list ip2c aclrequest allow ip2c all ``` * **ip2c** is a utility resource that finds the country for a player's IP address. Its request includes `fetchRemote`. Allow it if you want country information for your players. * **runcode** lets users run code on the server with an in-game command. Only allow it if you know you need it. To refuse a request, use `aclrequest deny all`. More in [acl.xml explained](https://help.freakhosting.com/games/multi-theft-auto/configuring-acl-xml.md). ## What does "Access denied @ 'fetchRemote'" mean? The `ip2c` resource tried to use `fetchRemote` without the right to do so. It is the result of the open ACL request above. Allow the request, or ignore the line if you don't need country lookups. ## What does "Authorized serial account protection is enabled" mean? Accounts in the `Admin` group only work from serials you approve. That is a security feature, not an error. When you first log in as admin you may need to type `authserial ` in the console. See [make yourself admin](https://help.freakhosting.com/games/multi-theft-auto/how-to-make-yourself-admin-on-mta-server.md). ## When is a console message a real problem? | Sign | Meaning | | - | - | | `Resources: ... loaded, N failed` with N above 0 | A resource couldn't load. Scroll up for its name and reason. | | `ERROR:` lines from a script | A script error in that resource. | | No `Server started and is ready to accept connections!` | The server didn't finish starting. Check the end of the log. | The full log is in `mods/deathmatch/logs/server.log`. See [server logs](https://help.freakhosting.com/portals/game-panel/how-to-read-server-logs.md). To get help, use **Share log** on the Console page and [open a ticket](https://freakhosting.com/clientarea/submitticket.php) with the link. ## Frequently asked questions ### Will these warnings come back after every restart? The owner e-mail warning stops once the address is set. ACL request messages are reminders of open requests; answer them with `aclrequest allow` or `aclrequest deny`. ### Can I hide repeated lines? **Skip repeated log lines** in **Game settings** is on by default, so identical lines in a row are only logged once. ### Why does the console show "To stop the server, type 'shutdown'"? That is MTA's standard start message. On our servers, use the panel's **Stop** or **Restart** buttons instead. ## Related guides > [card] [MTA server guide](https://help.freakhosting.com/games/multi-theft-auto/multi-theft-auto-server-hosting-guide.md) > > Every MTA page in one place. > [card] [acl.xml explained](https://help.freakhosting.com/games/multi-theft-auto/configuring-acl-xml.md) > > Groups, rights and requests. > [card] [Not in the server list](https://help.freakhosting.com/games/multi-theft-auto/mta-server-not-showing-in-server-list.md) > > Owner e-mail and listing. > [card] [Make yourself admin](https://help.freakhosting.com/games/multi-theft-auto/how-to-make-yourself-admin-on-mta-server.md) > > addaccount and authserial. > [card] [Server logs](https://help.freakhosting.com/portals/game-panel/how-to-read-server-logs.md) > > Read and share logs. *** > [!NOTE] > > **Tested by the FREAKHOSTING team** on our Game Panel on 2 November 2026 (MTA:SA server 1.6, 64-bit). Steps may differ slightly if the game changes. > [!NOTE] > > ### Need Extra Help? > > If you encounter any issues, our support team is ready to assist: > > * **Live Chat:** Quick assistance via our website. > * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php) > * **Discord:** [Join our Community](https://discord.gg/freakhosting) > * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com) > [!TIP] > > ### Save on Your Hosting > > Ready to upgrade your hosting? Use code **KB20** at checkout for **20% off** your first order! *** **Last Updated:** November 2026 This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.