> ## Documentation Index
> Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Contacts and Sub-Accounts

> Learn how to add additional contacts or sub-accounts to your FREAKHOSTING profile to delegate billing and technical tasks to team members.

## Collaborative Account Management

If you run a community or organization, you can add extra **contacts** to your account so the right people receive billing, technical, or product emails. Contacts are people associated with your account. If you also want to give someone their own login to manage your account, use [User Management](/portals/billing/how-to-add-a-sub-user-to-the-billing-panel) instead.

<CardGroup cols={2}>
  <Card title="Difficulty" icon="gauge-low">
    Beginner
  </Card>

  <Card title="Time" icon="clock">
    5 Minutes
  </Card>
</CardGroup>

***

## Adding or Editing a Contact

<Steps>
  <Step title="Open Contacts">
    Click your **name** at the bottom of the left sidebar and select **Contacts**.
  </Step>

  <Step title="Add or Choose a Contact">
    Click **Add New Contact** to create a new one, or use the **Choose Contact** dropdown and click **Go** to edit an existing contact.
  </Step>

  <Step title="Enter Contact Details">
    Fill in the **first name, last name, company (optional), email address, and phone number** in the Contact Details form.
  </Step>

  <Step title="Set Email Preferences">
    Choose which emails this contact should receive: **General**, **Invoice**, **Support**, **Product**, and **Domain** notifications.
  </Step>

  <Step title="Save">
    Click **Save Changes** to store the contact.
  </Step>
</Steps>

***

## Contacts vs. User Management

<AccordionGroup>
  <Accordion title="Contacts (this page)">
    Use contacts to make sure the right people receive specific account emails, for example sending invoices to your accounting contact. A contact does not get their own login to your account.
  </Accordion>

  <Accordion title="User Management (login access)">
    To let someone sign in and manage your account with their own credentials and permissions, invite them as a sub-user instead. See [How to Add a Sub-User to the Billing Panel](/portals/billing/how-to-add-a-sub-user-to-the-billing-panel).
  </Accordion>
</AccordionGroup>

<Tip>
  ### Keeping Contacts Current

  Review your contacts periodically and remove anyone who no longer needs your account emails to keep communications tidy and secure.
</Tip>

***

<Note>
  ### Need Extra Help?

  If you encounter any issues, our support team is ready to assist:

  * **Live Chat:** Quick assistance via our website.
  * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php)
  * **Discord:** [Join our Community](https://discord.gg/freakhosting)
  * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com)
</Note>

<Tip>
  ### Save on Your Hosting

  Ready to get a new server? Use code **KB20** at checkout for **20% off** your first month!
</Tip>
