> ## Documentation Index
> Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Reset Your Billing Panel Password

> Recover access to your FREAKHOSTING client area by resetting your billing panel password through the secure email-based recovery process when locked out.

## Regaining Access to Your Account

If you've forgotten your Client Area password, the **Lost Password Reset** tool emails you a secure link to set a new one. You must be logged out to use it.

<CardGroup cols={2}>
  <Card title="Difficulty" icon="gauge-low">
    Beginner
  </Card>

  <Card title="Time" icon="clock">
    2 Minutes
  </Card>
</CardGroup>

***

## Password Recovery Procedure

<Steps>
  <Step title="Open the Reset Page">
    Log out, then go to the [Lost Password Reset](https://freakhosting.com/clientarea/password/reset) page (also linked from the login screen). If you are still logged in, the page will ask you to log out first.
  </Step>

  <Step title="Enter Your Email">
    Type the **email address** registered to your account, with no typos, since the recovery link is only sent to the registered address.
  </Step>

  <Step title="Request the Reset">
    Submit the form. We email you a unique, time-sensitive reset link.
  </Step>

  <Step title="Check Your Inbox">
    Open the email from FREAKHOSTING and click the reset link. If it isn't there within a couple of minutes, check your **Spam/Junk** folder.
  </Step>

  <Step title="Set a New Password">
    Follow the prompts to choose a new password, then log in with your new credentials.
  </Step>
</Steps>

***

## Security Recommendations

<AccordionGroup>
  <Accordion title="Choosing a strong password">
    Use at least 12 characters with a mix of uppercase and lowercase letters, numbers, and symbols. Avoid birthdays or common words. The change-password form includes a **Generate Password** helper if you'd like a strong one created for you.
  </Accordion>

  <Accordion title="Keep your recovery email secure">
    Because resets are sent to your registered email, keep that mailbox secure and make sure its address is current in **My Account** so you can always recover access.
  </Accordion>
</AccordionGroup>

<Note>
  ### Locked Out of Your Email Too?

  If you no longer have access to your registered email address, [contact our support team](https://freakhosting.com/clientarea/submitticket.php) so we can help verify your identity and restore access.
</Note>

***

<Note>
  ### Need Extra Help?

  If you encounter any issues, our support team is ready to assist:

  * **Live Chat:** Quick assistance via our website.
  * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php)
  * **Discord:** [Join our Community](https://discord.gg/freakhosting)
  * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com)
</Note>

<Tip>
  ### Save on Your Hosting

  Ready to get a new server? Use code **KB20** at checkout for **20% off** your first month!
</Tip>