> ## Documentation Index > Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Get Alerts When Your Game Server Crashes or Has a Problem > Set up Discord, e-mail or webhook alerts in the FREAKHOSTING Game Panel so you know straight away when your game server goes offline, a backup fails or the disk is nearly full. **Alerts** tell you when something happens to your server, such as a crash, a failed backup or a full disk. You can get them in Discord, by e-mail or at your own web address. Once a channel is on, your server is checked for crashes every minute. > **Difficulty** > > Beginner > **Time** > > 5 minutes *** ## Open Alerts **1. Open your server** Sign in to the [Game Panel](https://games.freakhosting.com) and click **Manage server** next to your server. **2. Click Alerts** In the sidebar, under **MANAGEMENT**, click **Alerts**. ![Alerts page with the channels Discord, E-mail and Webhook, and switches for Status, Backups, Account and Resources alerts](https://mintcdn.com/freakhostingltd/q82wyXmBFQWqJ0i4/images/game-panel/alerts.png?fit=max\&auto=format\&n=q82wyXmBFQWqJ0i4\&q=85\&s=91455da2c530812d5dd347a577955411) The Alerts page The top of the page tells you what is on, for example **No channel is on yet** or **Sending 5 kinds of alerts to E-mail**. *** ## Choose where alerts go Switch on one or more channels. Every alert goes to all of the channels that are on. ### E-mail **1. Switch on E-mail** Turn on the switch next to **E-mail**. Alerts go to the e-mail address of the server's owner. **2. Send a test** Click **Send test message**. You see **Sent: E-mail sent to the owner of the server.** Check your inbox. > [!NOTE] > > You get at most 6 e-mails per hour. Discord and webhooks have no such limit. ### Discord **1. Create a webhook in Discord** In Discord, open the settings of the channel you want alerts in, then go to **Integrations** > **Webhooks** > **New Webhook**, and click **Copy Webhook URL**. **2. Paste it in the panel** Next to **Discord**, click **Set up**. Paste the address into **Discord webhook address**. ![Discord setup with a Discord webhook address field, instructions, and Save and switch Discord on and Cancel buttons](https://mintcdn.com/freakhostingltd/q82wyXmBFQWqJ0i4/images/game-panel/alerts-discord.png?fit=max\&auto=format\&n=q82wyXmBFQWqJ0i4\&q=85\&s=040eabff68278af52cf761691cbb7174) Setting up Discord alerts **3. Save** Click **Save and switch Discord on**. > [!WARNING] > > Anyone who has your webhook address can post in that Discord channel. Keep it private. ### Webhook For your own tools or bots, click **Set up** next to **Webhook** and enter a web address, then click **Save and switch Webhook on**. Every alert is sent there as JSON with a signature. Only public `https://` addresses work. *** ## Choose what you're told about Under **What should I be told about?**, switch on the alerts you want. Only the alerts you switch on are sent. | Group | Alert | On by default | | - | - | - | | **Status** | Went offline unexpectedly | Yes | | | Came online | No | | | Was restarted | No | | **Backups** | Backup finished | No | | | Backup failed | Yes | | **Account** | Suspended | Yes | | | Unsuspended | No | | | Moved to another node | No | | | Install finished or failed | No | | **Resources** | Disk almost full | Yes | | | Memory at the limit | Yes | *** ## Quiet hours and limits These settings stop alerts from waking you up or flooding your channel. ![Quiet hours and limits section with a Quiet hours switch, Most alerts per hour, Repeat the same alert at most every (minutes) and Memory at the limit for (minutes) fields, and a Recent alerts list with a sent test message](https://mintcdn.com/freakhostingltd/q82wyXmBFQWqJ0i4/images/game-panel/alerts-limits.png?fit=max\&auto=format\&n=q82wyXmBFQWqJ0i4\&q=85\&s=77215b1441542110e857886b220b6630) Quiet hours and limits | Setting | What it does | | - | - | | **Quiet hours** | Pick a **From** and **Until** time and a **Time zone**. Alerts in this window are not sent and not saved for later. They stay in the list below, marked as held. | | **Most alerts per hour** | Between 1 and 20. Alerts over the limit are held. | | **Repeat the same alert at most every (minutes)** | A server that keeps crashing sends one message, not fifty. | | **Memory at the limit for (minutes)** | How long memory must stay at the limit before you hear about it. | Click **Save** to keep your changes, or **Discard changes** to undo them. *** ## See recent alerts **Recent alerts** at the bottom lists the latest alerts and test messages, and where each one was sent, such as **E-mail: sent**. Click **Refresh** to update the list. *** ## Troubleshooting > **I didn't receive the test e-mail** > > Check your spam folder. Make sure the **E-mail** switch is on, and that you haven't already had 6 e-mails in the last hour. > **Discord alerts don't arrive** > > Check that the webhook still exists in your Discord channel settings. If you deleted or changed it, click **Set up** again and paste the new address. > **An alert shows as held** > > It arrived during your quiet hours or went over your hourly limit, so it wasn't sent. *** ## Related articles > **[Server statistics](https://help.freakhosting.com/portals/game-panel/how-to-view-server-statistics.md)** > > See CPU, memory and uptime over time. > **[Read server logs](https://help.freakhosting.com/portals/game-panel/how-to-read-server-logs.md)** > > Find out why your server stopped. *** > [!NOTE] > > ### Need Extra Help? > > If you encounter any issues, our support team is ready to assist: > > * **Live Chat:** Quick assistance via our website. > * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php) > * **Discord:** [Join our Community](https://discord.gg/freakhosting) > * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com) > [!TIP] > > ### Save on Your Hosting > > Ready to upgrade your hosting? Use code **KB20** at checkout for **20% off** your first order! *** **Last Updated:** October 2026 This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.