> ## Documentation Index
> Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Your Panel Account, Two-Factor Authentication and Plan Usage

> Change your name, email, language and password in the FREAKHOSTING web hosting panel, turn on two-factor authentication, sign out other devices, check your plan usage and view the activity log.

**My account** holds your personal login settings. This page also covers **Subscriptions** (your plan's usage) and **Logs** (account activity).

> **Difficulty**
>
> Beginner

> **Time**
>
> 5 minutes

***

## Open My account

Click your account icon at the top right and choose **My account**, or go to [web.freakhosting.com/profile](https://web.freakhosting.com/profile). The same menu shows your role (for example **Owner**) and has **Logout**.

![My account page with Profile (avatar, Full name, Email with Change email, Language), Password with Reset, Two-factor authentication is inactive with an Enable button, and Devices](https://mintcdn.com/freakhostingltd/p0TGPFhMJ61UBHgI/images/web-panel/my-account.png?fit=max\&auto=format\&n=p0TGPFhMJ61UBHgI\&q=85\&s=2f405dda433793fcff004a297d6a7e58)

My account

| Section | What you can change |
| - | - |
| **Profile** | Upload a picture, edit your **Full name**, **Change email** and choose your **Language**. |
| **Password** | Click **Reset** to set a new panel password. |
| **Devices** | See where you're signed in. |

> [!NOTE]
>
> This is your web hosting panel login. Your FREAKHOSTING client area login (for billing) is separate.

***

## Turn on two-factor authentication

Two-factor authentication (2FA) asks for a code from your phone as well as your password, so nobody can sign in with your password alone.

**1. Get an authenticator app**

Install an app such as Google Authenticator, Microsoft Authenticator or Authy on your phone.

**2. Click Enable two-factor authentication**

It's in the **Password** section of [My account](https://web.freakhosting.com/profile).

**3. Scan the QR code**

*Scan this QR code with your preferred authenticator app and enter the generated code below.*

**4. Enter the code**

Type the 6-digit code from the app to finish.

> [!WARNING]
>
> Keep access to your authenticator. Most authenticator apps can back up your codes or move them to a new phone; turn that on. If you lose your phone or can't get a code, [open a ticket](https://freakhosting.com/clientarea/submitticket.php) from the email address on your account. After we've confirmed it's you, we'll switch off two-factor authentication so you can sign in and set it up again.

***

## Sign out other devices

The **Devices** section lists browsers that are signed in to your account or were active in the last 30 days. If you see one you don't recognise, click **Log out of all devices** and then reset your password.

***

## Check your plan usage

Click **Subscriptions** in the sidebar, or go to [web.freakhosting.com/packages](https://web.freakhosting.com/packages). Each plan shows:

* **Websites** used out of your limit
* **Disk space** used
* **Bandwidth** used
* **Emails** and **Databases** used

Click the refresh icon to update the figures. **Buy package** opens our [web hosting plans](https://freakhosting.com/webhosting) in a new tab.

![Subscriptions page with a Buy package button and a WEB 1 plan card showing websites 1 of 1, disk space, bandwidth, emails and databases usage bars](https://mintcdn.com/freakhostingltd/p0TGPFhMJ61UBHgI/images/web-panel/subscriptions.png?fit=max\&auto=format\&n=p0TGPFhMJ61UBHgI\&q=85\&s=6a65be3a9f2e7436acc65ea67c337206)

Subscriptions

To upgrade, pay an invoice or cancel, click **Billing** in the sidebar. It opens the FREAKHOSTING client area.

***

## Check the activity log

Click **Logs** in the sidebar, or go to [web.freakhosting.com/logs](https://web.freakhosting.com/logs). It records important events, such as websites and domains being added, removed or cloned, backups, errors and logins.

* **All types**: filter by **Website**, **Domain** or **Login**.
* **All operations**: filter by **Added**, **Cloned**, **Encountered error**, **Removed**, **Imported**, **Backed up** or **Failed to backup**.
* Pick a date range, or search.
* Click the `{…}` icon on a row for the full details.

> [!NOTE]
>
> Logs don't record every change you make, such as editing a file or adding a DNS record.

***

## Light and dark mode

Click the **sun icon** at the top right to switch between light and dark mode.

***

## Troubleshooting

> **I can't sign in**
>
> [Open a ticket](https://freakhosting.com/clientarea/submitticket.php) from the client area and we'll help you get back in.

> **My disk space shows 0**
>
> Usage figures update from time to time. Click the refresh icon on the plan card.

***

> [!NOTE]
>
> ### Need Extra Help?
>
> If you encounter any issues, our support team is ready to assist:
>
> * **Live Chat:** Quick assistance via our website.
> * **Support Ticket:** [Open a Ticket](https://freakhosting.com/clientarea/submitticket.php)
> * **Discord:** [Join our Community](https://discord.gg/freakhosting)
> * **Email:** [support@freakhosting.com](mailto:support@freakhosting.com)

> [!TIP]
>
> ### Save on Your Hosting
>
> Ready to upgrade your hosting? Use code **KB20** at checkout for **20% off** your first order!

***

**Last Updated:** October 2026


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