How to Request a Cancellation for Your Service

If you want to cancel a service purchased with FREAKHOSTING, please follow the steps below to ensure your request is processed efficiently.

Step 1: Log in to Your Client Area

1. Go to the FREAKHOSTING Client Area.
2. Enter your email address and password to log in.

Step 2: Access Your Services

1. From your dashboard, click Services in the main menu.
2. Select My Services to see all your active services.

Step 3: Choose the Service to Cancel

1. Locate the service you wish to cancel.
2. Click the Actions button in the top right corner.

Step 4: Submit a Cancellation Request

1. Select the Request Cancellation section.
2. Select one of the following cancellation options:

• Cancel at End of Billing Period (recommended): Your service will remain active until the end of your current billing cycle.
• Immediate Cancellation: Your service will be terminated within 24 hours, and you will lose access right away.

3. Optionally, provide a reason for cancellation. This feedback helps us improve our services.

Step 5: Confirm and Submit

1. Review all cancellation details carefully.
2. Click Submit Cancellation to finalize your request.

• Data Backup: Please ensure you have backed up all important data before cancelling. After termination, data associated with your service will be permanently deleted.
• Refund Policy: Refund eligibility depends on the service type, billing cycle, and when the cancellation request is submitted. Please review our Refund Policy for details.
• Billing: No further invoices will be generated after your cancellation takes effect. However, outstanding payments must be settled as per your contract.

If you need assistance with the cancellation process or have any questions, please contact our support team via one of the following methods:

• Live Chat: Available on our website
• Website Ticket: Submit a Ticket
• Discord Ticket: Discord Support
• Email: support@freakhosting.com

Thank you for trusting FREAKHOSTING with your hosting needs. We value your business and hope to welcome you back in the future.

Updated on: 07/08/2025