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A new MTA:SA server shows a few normal console warnings: <owner_email_address> not set (set Owner e-mail in Game settings), ACL requests from the ip2c and runcode resources (answer them with aclrequest), an Access denied @ 'fetchRemote' line from ip2c, and a note that serial protection is on for Admin. None of them stops the server.

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What does “owner_email_address not set” mean?

The server has no contact address for the MTA team. A missing or wrong address can keep your server out of the in-game server list. Game settings shows the check “Note: No owner e-mail”. Click Go to the setting, enter an address, Review and save and restart. The address is not public.

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What does “requests some acl rights” mean?

A resource needs rights it doesn’t have yet in acl.xml, and asks you to approve them. See what it wants and answer in the Console:
  • ip2c is a utility resource that finds the country for a player’s IP address. Its request includes fetchRemote. Allow it if you want country information for your players.
  • runcode lets users run code on the server with an in-game command. Only allow it if you know you need it.
To refuse a request, use aclrequest deny <resource> all. More in acl.xml explained.

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What does “Access denied @ ‘fetchRemote’” mean?

The ip2c resource tried to use fetchRemote without the right to do so. It is the result of the open ACL request above. Allow the request, or ignore the line if you don’t need country lookups.

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What does “Authorized serial account protection is enabled” mean?

Accounts in the Admin group only work from serials you approve. That is a security feature, not an error. When you first log in as admin you may need to type authserial <name> in the console. See make yourself admin.

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When is a console message a real problem?

The full log is in mods/deathmatch/logs/server.log. See server logs. To get help, use Share log on the Console page and open a ticket with the link.

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Frequently asked questions

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Will these warnings come back after every restart?

The owner e-mail warning stops once the address is set. ACL request messages are reminders of open requests; answer them with aclrequest allow or aclrequest deny.

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Can I hide repeated lines?

Skip repeated log lines in Game settings is on by default, so identical lines in a row are only logged once.

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Why does the console show “To stop the server, type ‘shutdown’”?

That is MTA’s standard start message. On our servers, use the panel’s Stop or Restart buttons instead.

MTA server guide

Every MTA page in one place.

acl.xml explained

Groups, rights and requests.

Not in the server list

Owner e-mail and listing.

Make yourself admin

addaccount and authserial.

Server logs

Read and share logs.
Tested by the FREAKHOSTING team on our Game Panel on 2 November 2026 (MTA:SA server 1.6, 64-bit). Steps may differ slightly if the game changes.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: November 2026