java.lang.OutOfMemoryError, lower View distance and remove heavy mods, or upgrade your plan. A backup from before the problem undoes everything.
Step 1: Find the error in Logs
1
Open Logs
Click Logs in the sidebar. It reads the files in the main folder,
logs and crash-reports.2
Pick the right file
Use the file picker to open
logs/latest.log, or the newest file in crash-reports after a crash.3
Jump to the error
Click First error, or filter by Error and Fatal. The lines around the error usually name the plugin, mod or cause.
4
Copy it for support
Copy for support copies the error with passwords, keys and addresses removed. See read server logs.
Step 2: Match the error to a fix
Step 3: Disable the last thing you changed
If the error isn’t clear, undo your most recent change:- Open Plugins or Mods > Installed.
- Switch off the plugin or mod you added most recently. A disabled mod is renamed to
name.jar.disabled. - Restart. If the server runs, that was the cause.
- Repeat with the next most recent one if needed.
How to fix out of memory
Signs:java.lang.OutOfMemoryError in the logs, the server stops on its own, or Memory sits at your plan’s limit on the Console or Statistics page.
- Lower View distance to 6–8 in Server Properties and click Save and restart.
- Pre-generate the world with Chunky instead of letting players explore new land.
- Remove plugins or mods you don’t use.
- Run
spark heapsummaryto see what fills memory. - If the server simply needs more, compare with how much RAM you need and upgrade in the client area.
Step 4: Restore a backup
If you can’t find the cause, go back to a working state. Click Backups, pick a backup from before the problem and click Restore. Installing a modpack creates a backup named “Before modpack …” automatically. See create and restore backups.Frequently asked questions
Where are Minecraft crash reports?
In thecrash-reports folder in your server’s main folder. The Logs page shows them in its file picker.
Why does my server crash after installing a mod?
The mod doesn’t match your Minecraft version or loader, a dependency is missing, or it clashes with another mod. Client-only mods also crash some servers. Remove it and install a version listed for your server.Why does my server crash when players explore?
Generating new chunks uses a lot of memory and CPU. Pre-generate the world and lower view distance.Can you look at my crash for me?
Yes. Click Share log on the Console page, or use Copy for support on Logs, and paste it into a ticket.Related guides
Minecraft server guide
Every Minecraft guide in one place.
Read server logs
Every feature of the Logs page.
Fix server lag
Keep the server healthy.
RAM for modded servers
How much memory you need.
Install mods
Install mods that match your server.
Reviewed by the FREAKHOSTING team on 29 October 2026. Game Panel steps were checked on our panel (Minecraft 26.1, Paper and Fabric); game and plugin details follow their official documentation. Steps may differ slightly if the game or its plugins change.
Need Extra Help?
If you encounter any issues, our support team is ready to assist:- Live Chat: Quick assistance via our website.
- Support Ticket: Open a Ticket
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- Email: support@freakhosting.com
Last Updated: October 2026