Difficulty
Beginner
Time
2 minutes
The power buttons
Open your server from the dashboard. The buttons are on the right of the server header.
The power buttons in the server header
What the status means
The badge next to your server’s name shows its status.Restart your server
1
Open your server
Go to the dashboard and click your server.
2
Click Restart
The status changes to Stopping, then Starting, then Online.
3
Check the console
Click Console in the sidebar to make sure the server started without errors.
Troubleshooting
My server has been on Stopping for a long time
My server has been on Stopping for a long time
Some games take a while to save. If the status still says Stopping after a few minutes, click Kill, wait for Offline, then click Start.
My server starts and then goes offline again
My server starts and then goes offline again
The server is probably crashing on start. Open the console and the logs to see the error. A recently added plugin or mod, or a typo in a config file, is the most common cause. If you can’t find it, use Share log in the console and open a ticket with the link.
The server says Online but players can't join
The server says Online but players can't join
The game may still be loading. Check the console until it says the server is ready. Make sure players use the exact address shown in the header, including the port.
Related articles
Use the console
Watch your server start and send commands.
Schedules
Restart automatically every night.
Alerts
Get told when your server goes offline.
Read the logs
Find out why your server stopped.
Need Extra Help?
If you encounter any issues, our support team is ready to assist:- Live Chat: Quick assistance via our website.
- Support Ticket: Open a Ticket
- Discord: Join our Community
- Email: support@freakhosting.com
Last Updated: October 2026