Documentation Index
Fetch the complete documentation index at: https://help.freakhosting.com/llms.txt
Use this file to discover all available pages before exploring further.
Fast, Reliable File Transfers with SFTP
The built-in File Manager is perfect for quick edits and small uploads, but when you need to transfer an entire modpack, download a full world backup, or manage hundreds of files at once, SFTP (SSH File Transfer Protocol) is the way to go. SFTP works like a direct pipeline between your computer and your game server. It is encrypted, fast, supports resuming interrupted transfers, and can handle files of any size. Think of it as the difference between carrying groceries one bag at a time (File Manager) versus loading up the whole car at once (SFTP).Difficulty
Time
What Is SFTP and Why Use It?
SFTP stands for SSH File Transfer Protocol. It is a secure method of transferring files between your local computer and a remote server over an encrypted connection. Every file you send or receive is protected in transit — nobody can intercept or tamper with your data.When to Use SFTP Instead of the File Manager
| Scenario | Best Tool |
|---|---|
| Quick edit to a config file | File Manager |
| Upload a single plugin JAR | File Manager |
| Upload an entire modpack (100+ files) | SFTP |
| Download a full world backup | SFTP |
| Transfer files larger than 100 MB | SFTP |
| Manage files across multiple folders | SFTP |
| Resume an interrupted upload | SFTP |
Finding Your SFTP Credentials
Your SFTP connection details are displayed in two places within the Game Panel: the Dashboard page of your server and the Settings tab. Both show the same information.Log In to the Game Panel
Find the SFTP Details
- Server Address:
sftp://n20.freakhosting.com:2022(your node and port) - Username:
freak0705.41298f70(your account username plus server ID)
| Field | Example Value | What It Is |
|---|---|---|
| Host | n20.freakhosting.com | The server node your game server runs on |
| Port | 2022 | The SFTP port (not the default 22) |
| Username | freak0705.41298f70 | Your panel username, a dot, then your server’s unique ID |
| Password | (your panel password) | The same password you log into the Game Panel with |
Connecting with FileZilla
FileZilla is the most popular free SFTP client. It runs on Windows, macOS, and Linux. If you do not have it yet, download it from filezilla-project.org.Open FileZilla
Enter Your Connection Details
| Field | Value |
|---|---|
| Host | sftp://n20.freakhosting.com |
| Username | freak0705.41298f70 |
| Password | Your Game Panel password |
| Port | 2022 |
sftp://n20.freakhosting.com (with the protocol prefix) or just n20.freakhosting.com — FileZilla accepts both. If you omit the sftp:// prefix, FileZilla will auto-detect the protocol based on the port.Click Quickconnect
Accept the Host Key (First Time Only)
Saving Your Connection in FileZilla
Tired of typing your credentials every time? Save them in the Site Manager:- Go to File > Site Manager (or press
Ctrl + S). - Click New Site and give it a name like “FREAKHOSTING - Minecraft.”
- Set Protocol to SFTP - SSH File Transfer Protocol.
- Enter the Host (
n20.freakhosting.com), Port (2022), User, and Password. - Set Logon Type to Normal.
- Click Connect to save and connect immediately, or OK to save for later.
Connecting with WinSCP
WinSCP is another popular SFTP client for Windows with a familiar two-panel file explorer interface. Download it from winscp.net.Enter Your Connection Details
| Field | Value |
|---|---|
| File protocol | SFTP |
| Host name | n20.freakhosting.com |
| Port number | 2022 |
| User name | freak0705.41298f70 |
| Password | Your Game Panel password |
Save the Session (Optional)
Click Login
Using the Launch SFTP Button
The Game Panel includes a convenient Launch SFTP button in the SFTP Details section. Clicking this button attempts to open your default SFTP client (FileZilla, WinSCP, or another installed application) and automatically pre-fills the connection details for you.Find the Launch SFTP Button
Click the Button
sftp:// link with your default SFTP application.sftp:// links. FileZilla and WinSCP both register themselves during installation. If clicking the button does nothing, manually copy the connection details and connect using the steps above.Practical SFTP Tasks
Upload an Entire Modpack Folder
Navigate to the Server Root
Navigate Locally to the Modpack
Drag and Drop
Download a Backup of Your World
Locate the World Folder
world for Minecraft, or whatever your server’s world directory is called.Choose a Local Destination
Backups folder on your desktop).Troubleshooting
Connection timed out or refused
Connection timed out or refused
- Wrong port: Make sure you are using port 2022, not 22. This is the most frequent mistake.
- Wrong host: Double-check the server address from your SFTP Details section. It should match your server’s node (for example,
n20.freakhosting.com). - Server is offline: If your game server is stopped, SFTP may not be available. Start the server from the Game Panel first.
- Firewall blocking the connection: Some corporate or school networks block non-standard ports. Try from a different network or ask your network administrator.
Authentication failed or wrong password
Authentication failed or wrong password
- Check for typos: Copy-paste the username from the SFTP Details section to avoid mistakes.
- Username format: Make sure you are using the full username including the dot and server ID (for example,
freak0705.41298f70), not just your panel username. - Recently changed your password? Use your new Game Panel password — SFTP credentials update automatically when you change your panel password.
FileZilla shows 'Could not connect to server'
FileZilla shows 'Could not connect to server'
- Verify the host, port (2022), username, and password are correct.
- In FileZilla, go to Edit > Settings > Connection > FTP and make sure Active mode is not forced — SFTP does not use FTP modes.
- Try connecting with the protocol prefix: enter the host as
sftp://n20.freakhosting.com. - Temporarily disable your local firewall or antivirus to test if they are blocking the connection.
Transfers are very slow
Transfers are very slow
- In FileZilla, go to Edit > Settings > Transfers and increase the Maximum simultaneous transfers from 2 to 5 or 10. This downloads multiple files in parallel.
- For very large transfers, compress the files into a single archive first, upload the archive, then extract it on the server using the File Manager.
- If you are on WiFi, try a wired Ethernet connection for more stable speeds.
The Launch SFTP button does nothing
The Launch SFTP button does nothing
Need Extra Help?
If you encounter any issues, our support team is ready to assist:- Live Chat: Quick assistance via our website.
- Support Ticket: Open a Ticket
- Discord: Join our Community
- Email: support@freakhosting.com