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You can give other people access to your firewall. For example, you can invite a co-owner, a developer or a server admin. Each person gets a role, which decides what they can see and change.

Difficulty

Beginner

Time

5 minutes

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Your organization

Everything in the firewall panel belongs to an organization. This includes your IP addresses, lists, alerts and keys. Your own organization is marked Personal. Other people’s organizations can invite you too. Open Settings from the sidebar. The Organization tab shows:
Settings page with Organization, Invitations and Roles tabs, an organization card with the Personal badge, member count and your role, a Members table and an Account card with a Change password button

The Organization tab

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Roles

Give each person the smallest role they need. For example, someone who only checks for attacks can have a custom read-only role.

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Invite a member

1

Open Settings

Go to Settings and click Invite member in the Members card.
2

Enter their email

Type the email address of the person you want to invite.
3

Choose a role

Pick Owner, Member or one of your custom roles.
4

Send it

Click Send invitation. They get an email with a link to join.
Invite a member dialog with an Email field, a Role drop-down and Cancel and Send invitation buttons

Inviting a member

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Check or cancel pending invitations

Open the Invitations tab, or go to Settings → Invitations.
Invitations tab with an Invitations for you section and a Pending invitations table showing email, role, expiry date and a cancel button

The Invitations tab

  • Pending invitations lists invitations you sent that haven’t been accepted yet. It shows the email, the role and when the invitation Expires.
  • To cancel one, click the X next to it and confirm with Cancel invitation. The link stops working straight away.
Invitations expire after about two days. If an invitation expires, send a new one.

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Accept an invitation

If someone invited you to their organization, it appears under Invitations for you on the same tab. Accept it there, or use the link in the email.

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Create a custom role

Custom roles let you choose exactly what a person can do.
1

Open Roles

Go to Settings → Roles and click New role.
2

Name the role

Use a clear name, such as viewer or support.
3

Choose the permissions

Click each permission the role should have. Selected permissions are highlighted. The permissions reference explains what each one allows.
4

Create it

Click Create role. The role now appears in the Role list when you invite someone.
Create a role dialog with a Role name field and a grid of permission buttons for each resource

Creating a custom role

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Example roles

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See or delete a role

Your roles are listed under Custom roles. Click the resources link (for example 4 resources) to see a role’s permissions.
Roles tab with a Custom roles table listing a role name, its permissions summary, the created date and a delete icon

Your custom roles

To delete a role, click the bin icon. Type the role’s name to confirm, then click Delete role. The confirmation tells you whether any member uses the role.

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Change your password

1

Open Settings

Go to Settings. In the Account card, click Change password.
2

Enter your passwords

Type your Current password, then your New password twice.
3

Save

Click Update password.
When you change your password, you are signed out on all your other devices. Sign in again there with the new password.

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Switch organization or sign out

Click your name at the bottom of the sidebar.
  • Under Switch organization, click the organization you want to work in. A check mark shows the one you’re in now.
  • Click Sign out to sign out.
The Client area button at the top takes you back to your FREAKHOSTING client area.

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Troubleshooting

Ask them to check their spam or junk folder. Make sure the email address in Pending invitations is correct. If it’s wrong, cancel the invitation and send a new one.
Your role doesn’t allow you to manage members or roles. Ask an owner of the organization to change your role.
You can only give a role permissions that your own role has. Ask an owner to make the change.
In the Members table, use the actions next to their name to remove them. Also revoke any API keys they created on the API keys page.
Open a ticket and we’ll help you get back in.

API keys and permissions

What each permission allows.

Activity log

See what each team member changed.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026