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VNC shows your server’s screen as if you were sitting in front of it. It works even when you can’t connect over SSH or Remote Desktop, so it’s the tool to use when you’re locked out, the server won’t boot, or you’re installing from an ISO.

Difficulty

Intermediate

Time

3 minutes

Turn on VNC

1

Open your server

Go to Servers and click Manage next to the server.
2

Open Options › VNC

Click the Options tab. The VNC section opens first.
Options tab with VNC selected and an Enable VNC Access button

Options › VNC

3

Enable VNC

Click Enable VNC Access. After a few seconds a blue A VNC session is currently Active box appears, with the connection IP, Port and Password (click the eye icon to show the password).
VNC tab showing an active session with IP, Port and Password fields, an unencrypted-connection warning, and Disable VNC Access and Browser VNC buttons

VNC is active

4

Open the console

Click Browser VNC. The console opens in a pop-up window. If nothing happens, allow pop-ups for the panel in your browser.Prefer your own VNC app? Connect it to the IP and Port shown, and enter the Password.
5

Sign in

Click inside the console and log in with your server’s root (or Administrator) username and password, just like on a physical computer.
Browser VNC console showing a Debian login screen, with the toolbar at the bottom and the Keyboard Shortcuts panel open

The browser console

The VNC connection isn’t encrypted. Only use it when you need it, and turn it off afterwards with Disable VNC Access.

The console toolbar

The toolbar hides at the bottom of the console window. Click the small green bar at the bottom edge to show it. Hover over an icon to see its name.
Clipboard panel with a text box and Clear, Send and Type buttons

Clipboard panel

Forgotten the root password? Reset it first, then connect with VNC.

When to use VNC

Use SSH or Remote Desktop for everyday work. VNC is for when those don’t work.

Troubleshooting

The server may be off or asleep. Press a key to wake the screen. If it stays black, check the status badge and click Boot if the server is off.
Your browser is blocking the pop-up window. Allow pop-ups for cloud.freakhosting.com and click Browser VNC again.
Normal pasting doesn’t reach the server. Open the Clipboard panel in the console toolbar, paste your text there and click Type.
Try Rescue mode, which starts a separate repair system.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026