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Every action on your server, such as a boot, restart, backup or reinstall, is recorded as a task. The task log shows what happened and whether it worked.

Difficulty

Beginner

Time

2 minutes

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Where to find it

  • For one server: at the bottom of every tab on the server’s page. Go to Servers, click Manage, and scroll down. Click … under the list to load older tasks.
  • For all servers: Recently Completed Tasks at the bottom of the Dashboard, with the server’s name on each row.

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Reading the log

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Common task names

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Cancelled and failed tasks

If a task doesn’t work, the status shows FAILED (red) or CANCELLED (yellow), with a box underneath explaining why.
Task log with Eject CD/DVD FAILED and a red explanation, and Restart CANCELLED with a yellow explanation about a system maintenance task

A failed and a cancelled task

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Using the log

After you click a power button, start a backup or reinstall, watch for the task to reach 100% and COMPLETE before doing the next thing.
Look for a Boot or restart task at the time it happened. If you didn’t start it, check who else has access to the server.
Wait a few minutes and try again once. If it fails again, open a ticket with VPS & Dedicated Servers and tell us the task name and time.
Large backups and reinstalls can take a while. Times shown in the log use the timezone in your profile.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026