Request custom ISO access, insert your own ISO into your FREAKHOSTING VPS’s virtual CD/DVD drive, boot from it, eject it and set the boot order.
The Media tab gives your VPS a virtual CD/DVD drive. Insert an ISO file from the internet to install your own operating system or start a recovery tool, then choose whether the server starts from its disk (HDD) or the CD/DVD.
Difficulty
Advanced
Time
15–45 minutes
Only want a different Linux or Windows version? It’s usually quicker to reinstall and pick it from our list of ready-made operating systems.
Custom ISOs are switched off by default. Until they’re turned on, the CD/DVD-ROM card only says No Media Available.Open a ticket with VPS & Dedicated Servers, tell us which server it’s for, and ask for custom ISO access. Once it’s on, a Custom CD/DVD button appears in the card.
Your ISO must be available at an HTTPS address that ends in .iso and doesn’t redirect, for example a direct link on the operating system’s official download site. “Latest” links and download pages often redirect, so copy the link to the actual file.
A box for the ISO address appears, with a reminder of the rules.
4
Paste the address
Paste the address withouthttps:// (it’s already filled in for you), for example dl-cdn.alpinelinux.org/alpine/v3.22/releases/x86_64/alpine-virt-3.22.2-x86_64.iso.
Enter the ISO address
5
Click Insert
There’s no confirmation. After a few seconds the badge changes to DRIVE ACTIVE, the card says The Custom CD/DVD is loaded, and an Insert CD/DVD task shows COMPLETE in the task log.
The ISO is loaded
Inserting an ISO also sets Boot Order to CD/DVD for you. Preset CD/DVD takes you back to the list of ISOs we provide.
Click Restart at the top of the page and confirm. The server starts from the ISO.
2
Open the console
Use the VNC console to see the screen and work through the installer or tool.
The server started from the ISO
3
Set up the network by hand if needed
Many ISOs won’t get an internet connection automatically on our network. If the installer can’t connect, enter the IP address, Gateway, Netmask and Resolvers from your server’s Network tab yourself.
In the Boot Order card, click HDD or CD/DVD, then Apply. There’s no confirmation: a Boot Order task appears in the task log, and the server uses the new order the next time it starts.
Insert CD/DVD failed: the remote server may not be configured to stream data
The full message is The CD/DVD could not be inserted. If a custom CD/DVD is being used, the remote server may not be configured to stream data. A different resource should be attempted. This error may be resolvable with a server reboot.
A failed insert in the task log
Try these in order:
Check the link is a direct HTTPS link to an .iso file and doesn’t redirect.
Wait five minutes and click Insert again. If a backup or other maintenance was running, the insert can fail even with a good link.
Restart the server, then try again.
Use a different download mirror for the same ISO.
Eject CD/DVD failed: resolvable with a server shutdown
The server is still running from the ISO. Click Shutdown, wait for STOPPED, then click Eject again.
A task was cancelled: a system maintenance task was in progress
Something else, such as a scheduled backup, was running on the server. Wait five minutes and try again. See the task log.
The server won't start after inserting an ISO
Inserting an invalid ISO may render the server un-bootable. Power the server off, click Eject, then Boot.
Want a clean disk for your own install? Rebuild and choose Self Install.
Ready to get a new server? Use code KB20 at checkout for 20% off your first month!
Last Updated: October 2026
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The server starts from the ISO.`]})}),_jsxs(Step,{title:`Open the console`,children:[_jsxs(_components.p,{children:[`Use the `,_jsx(_components.a,{href:`/portals/vps-panel/how-to-enable-and-use-vnc-console-access`,children:`VNC console`}),` to see the screen and work through the installer or tool.`]}),_jsx(Frame,{caption:`The server started from the ISO`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=628e25b6e6ad6aaa5d54b4dcd6ee48e3`,alt:`Browser VNC console showing Alpine Linux 3.22 booted from the ISO, ending at a localhost login prompt`,\"data-og-width\":`941`,width:`941`,\"data-og-height\":`442`,height:`442`,\"data-path\":`images/vps-panel/iso-booted-vnc.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=280\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=7b372515fc625a5dbb90778016cd59e9 280w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=560\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=f429b60e9cf512dfc243fa85eb21af83 560w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=840\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=89520fb412b6ae8cf6479b66b2d3f057 840w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=501a1cfb15f87e48aff947c79d9e6ec7 1100w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=17f159d4ddef9cc4edbd3b8eaf000ecd 1650w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-booted-vnc.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=8352b019511fc886dca1c500aec851c9 2500w`})})]}),_jsx(Step,{title:`Set up the network by hand if needed`,children:_jsxs(_components.p,{children:[`Many ISOs won’t get an internet connection automatically on our network. 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The ISO can’t be ejected while the server is running from it.`]})}),_jsx(Step,{title:`Click Eject`,children:_jsxs(_components.p,{children:[`On the `,_jsx(_components.strong,{children:`Media`}),` tab, click `,_jsx(_components.strong,{children:`Eject`}),`. The badge changes back to `,_jsx(_components.strong,{children:`DRIVE INACTIVE`}),`, and `,_jsx(_components.strong,{children:`Boot Order`}),` goes back to `,_jsx(_components.strong,{children:`HDD`}),` automatically.`]})}),_jsx(Step,{title:`Boot`,children:_jsxs(_components.p,{children:[`Click `,_jsx(_components.strong,{children:`Boot`}),`. The server starts from its disk again.`]})}),_jsx(Step,{title:`Check Auto Configuration`,children:_jsxs(_components.p,{children:[`If you installed your own operating system, consider turning off `,_jsx(_components.a,{href:`/portals/vps-panel/how-to-configure-boot-type-bios-vs-uefi#auto-configuration`,children:`Auto Configuration`}),` so it doesn’t interfere with your own network settings.`]})})]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`change-the-boot-order`,children:`Change the boot order`}),`\n`,_jsxs(_components.p,{children:[`In the `,_jsx(_components.strong,{children:`Boot Order`}),` card, click `,_jsx(_components.strong,{children:`HDD`}),` or `,_jsx(_components.strong,{children:`CD/DVD`}),`, then `,_jsx(_components.strong,{children:`Apply`}),`. There’s no confirmation: a `,_jsx(_components.strong,{children:`Boot Order`}),` task appears in the task log, and the server uses the new order the next time it starts.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`troubleshooting`,children:`Troubleshooting`}),`\n`,_jsxs(AccordionGroup,{children:[_jsxs(Accordion,{title:`Insert CD/DVD failed: the remote server may not be configured to stream data`,id:`insert-cd-dvd-failed-the-remote-server-may-not-be-configured-to-stream-data`,children:[_jsxs(_components.p,{children:[`The full message is `,_jsx(_components.em,{children:`The CD/DVD could not be inserted. If a custom CD/DVD is being used, the remote server may not be configured to stream data. A different resource should be attempted. This error may be resolvable with a server reboot.`})]}),_jsx(Frame,{caption:`A failed insert in the task log`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=e9f304715429b344deded930f054ca7f`,alt:`Task log row for Insert CD/DVD marked FAILED with a red box explaining the remote server may not be configured to stream data`,\"data-og-width\":`1249`,width:`1249`,\"data-og-height\":`196`,height:`196`,\"data-path\":`images/vps-panel/iso-insert-failed.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=280\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=4dba69cd8d4b1cee412e3870283630df 280w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=560\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=bfec140ab0a779cdaecdd3c9e27f3dc3 560w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=840\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=74284fa7e93a1498789c9910df334265 840w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=521bd73041ef8a8be8ecd758f0edaa39 1100w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=cf9f6ef6c229c5c9b232e65dec67993f 1650w, https://mintcdn.com/freakhostingltd/ox3lQ9Dky5BiwNjw/images/vps-panel/iso-insert-failed.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ox3lQ9Dky5BiwNjw\u0026q=85\u0026s=bfa393fa76aaa2b8a3bf4f33190facfc 2500w`})}),_jsx(_components.p,{children:`Try these in order:`}),_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`Check the link is a direct HTTPS link to an `,_jsx(_components.code,{children:`.iso`}),` file and doesn’t redirect.`]}),`\n`,_jsxs(_components.li,{children:[`Wait five minutes and click `,_jsx(_components.strong,{children:`Insert`}),` again. If a backup or other maintenance was running, the insert can fail even with a good link.`]}),`\n`,_jsx(_components.li,{children:`Restart the server, then try again.`}),`\n`,_jsx(_components.li,{children:`Use a different download mirror for the same ISO.`}),`\n`]})]}),_jsx(Accordion,{title:`Eject CD/DVD failed: resolvable with a server shutdown`,id:`eject-cd-dvd-failed-resolvable-with-a-server-shutdown`,children:_jsxs(_components.p,{children:[`The server is still running from the ISO. Click `,_jsx(_components.strong,{children:`Shutdown`}),`, wait for `,_jsx(_components.strong,{children:`STOPPED`}),`, then click `,_jsx(_components.strong,{children:`Eject`}),` again.`]})}),_jsx(Accordion,{title:`A task was cancelled: a system maintenance task was in progress`,id:`a-task-was-cancelled-a-system-maintenance-task-was-in-progress`,children:_jsxs(_components.p,{children:[`Something else, such as a scheduled backup, was running on the server. Wait five minutes and try again. See `,_jsx(_components.a,{href:`/portals/vps-panel/understanding-the-vps-task-log#cancelled-and-failed-tasks`,children:`the task log`}),`.`]})}),_jsx(Accordion,{title:`The server won't start after inserting an ISO`,id:`the-server-wont-start-after-inserting-an-iso`,children:_jsxs(_components.p,{children:[_jsx(_components.em,{children:`Inserting an invalid ISO may render the server un-bootable.`}),` Power the server off, click `,_jsx(_components.strong,{children:`Eject`}),`, then `,_jsx(_components.strong,{children:`Boot`}),`.`]})})]}),`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`Want a clean disk for your own install? `,_jsx(_components.a,{href:`/portals/vps-panel/how-to-rebuild-and-reinstall-your-vps#install-your-own-operating-system-instead`,children:`Rebuild`}),` and choose `,_jsx(_components.strong,{children:`Self Install`}),`.`]})}),`\n`,_jsx(_components.hr,{}),`\n`,_jsxs(Note,{children:[_jsx(Heading,{level:`3`,id:`need-extra-help`,children:`Need Extra Help?`}),_jsx(_components.p,{children:`If you encounter any issues, our support team is ready to assist:`}),_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Live Chat:`}),` Quick assistance via our website.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Support Ticket:`}),` `,_jsx(_components.a,{href:`https://freakhosting.com/clientarea/submitticket.php`,children:`Open a Ticket`})]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Discord:`}),` `,_jsx(_components.a,{href:`https://discord.gg/freakhosting`,children:`Join our Community`})]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Email:`}),` `,_jsx(_components.a,{href:`mailto:support@freakhosting.com`,children:`support@freakhosting.com`})]}),`\n`]})]}),`\n`,_jsxs(Tip,{children:[_jsx(Heading,{level:`3`,id:`save-on-your-hosting`,children:`Save on Your Hosting`}),_jsxs(_components.p,{children:[`Ready to get a new server? Use code `,_jsx(_components.strong,{children:`KB20`}),` at checkout for `,_jsx(_components.strong,{children:`20% off`}),` your first month!`]})]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(`div`,{align:`center`,children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Last Updated:`}),` October 2026`]})})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"How to Use a Custom ISO and Change the Boot Order","sidebarTitle":"Custom ISO \u0026 Boot Order","description":"Request custom ISO access, insert your own ISO into your FREAKHOSTING 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