Difficulty
Beginner
Time
5 minutes
Open the File Manager
1
Open your website
Go to Websites and click your website’s name.
2
Click Files
Click the Files tab in the top menu.

The File Manager
What you’re looking at
Where your website files go
Your home folder holds everything for the website. The folder that visitors see is public_html (it has a small globe icon). Files you put inpublic_html appear at https://yourdomain.com/, so public_html/about.html opens at https://yourdomain.com/about.html.
A subdomain gets its own folder in your home folder, for example
blog.example.com, next to public_html rather than inside it.Create a file or folder
1
Open the folder
Click the folder where the new item should go, for example
public_html.2
Click New
Choose File or Folder.
3
Enter a name
In the Create new file box, type a name such as
index.html, then click Create. You’ll see New file added.Upload files
1
Open the destination folder
Usually
public_html.2
Click Upload
Choose File to pick one or more files, or Folder to upload a whole folder with its contents.
3
Wait for the upload to finish
The new items appear in the folder when they’re done.
File and folder actions
Right-click any file or folder, or click its ⋮ menu, to see what you can do with it.
The actions menu
Edit a file
1
Open the editor
Double-click a text file, or right-click it and choose Edit. The editor opens with line numbers and code highlighting.
2
Make your changes
Type directly in the editor.
3
Save
Click Save at the top right. You’ll see File saved. Click Close to go back to the folder.

The built-in editor
Change permissions
1
Open Permissions
Right-click the file or folder and choose Permissions.
2
Pick the levels
Set Owner, Group and World. The number updates as you choose, for example
644.3
Apply to everything inside (folders only)
Tick Apply recursively to change everything inside the folder too.
4
Save
Click Save.
Troubleshooting
I uploaded my files but the website still shows the old page
I uploaded my files but the website still shows the old page
Check the files are inside
public_html and not in your home folder. Also clear your browser cache, and if you use WordPress with LiteSpeed Cache, purge the cache. See Optimise website performance.I get a 403 Forbidden error
I get a 403 Forbidden error
The file or folder permissions are too strict, or there’s no index file. Set files to
644 and folders to 755, and make sure public_html contains index.html or index.php.Edit isn't available for a file
Edit isn't available for a file
Only text files can be edited. Images, archives and other binary files can be downloaded, renamed or deleted instead.
I deleted a file by mistake
I deleted a file by mistake
Deleting is permanent. Restore it from an automatic backup: see Create and restore backups.
Need Extra Help?
If you encounter any issues, our support team is ready to assist:- Live Chat: Quick assistance via our website.
- Support Ticket: Open a Ticket
- Discord: Join our Community
- Email: support@freakhosting.com
Last Updated: October 2026