Remote Access via VNC Console
Virtual Network Computing (VNC) is an out-of-band management interface. It provides a direct view of the virtualized video output, functioning even if your networking or SSH/RDP services are broken. This makes it the primary tool for emergency recovery.Availability
Always Online
Format
HTML5 Browser Console
Launching the Console
Follow these steps to access the interactive terminal from your browser.Access Options
Log in to the Cloud Portal, click Manage on your VPS, and open the Options tab.
Technical Tips
Sending Ctrl+Alt+Del
Sending Ctrl+Alt+Del
Use the hidden sidebar on the left of the VNC window (revealed by hovering) to send special key combinations that your physical keyboard might not transmit.
Black Screen Troubleshooting
Black Screen Troubleshooting
If the screen is black, your VPS might be in a sleep state. Try clicking inside the window or pressing any key. If it remains black, perform a Restart from the dashboard.
Usage Scenarios
- Fixing a firewall that blocked SSH access.
- Repairing
/etc/network/interfacesor netplan configs. - Performing a manual OS installation from a Custom ISO.
Need Extra Help?
If you are unable to interact with the VNC console:- Discord: Join our Community
- Support Ticket: Open a Ticket
Last Updated: January 2026 | Troubleshooting: Never lose access again.