The box at the top right shows which plan the website goes on and how many websites you’ve used, for example 1 of 1 websites used. If you’ve used them all, the Add button stays greyed out. You can upgrade your plan or delete a website you no longer need.
3
Choose how to start
Start from scratch: an empty website you fill yourself.
Install an app: a website with an app such as WordPress already installed.
Deploy from GitHub: a website built from code in a GitHub repository.
Adding a website
4
Pick a server group
Choose the location where your website should be hosted.
5
Enter your domain
Type your domain name, for example yourdomain.com.
Deploy from GitHub builds a website from a GitHub repository, with optional automatic deployment when you push changes. It uses the GitHub account you connect under GitHub connection in the sidebar.
GitHub connection
1
Connect GitHub once
In the sidebar, click GitHub connection → Connect GitHub. GitHub asks you to sign in and approve a small app for your account. You choose which repositories it can see, and you can disconnect it at any time.
2
Choose Deploy from GitHub
On Add website, choose Deploy from GitHub, then pick the repository and the branch or tag to deploy. For an existing website, use its GitHub tab instead.
3
Add build settings if your project needs them
If your project needs building (for example npm run build), enter the build command. If the finished site is in a sub-folder (such as dist or public), set it as the publish folder.
4
Turn on auto deploy (optional)
With auto deploy on, every push to the chosen branch or tag deploys the new version automatically. Otherwise you deploy by hand when you’re ready.
How deployments work:
Each deployment is saved in its own folder inside deploys in your home directory. deploys/current always points to the latest successful one.
A deployment only counts as successful if the code downloads and your build command (if any) finishes without an error. If it fails, your website keeps running the previous version.
After a successful deployment, any worker processes restart automatically.
GitHub deployment isn’t available on a website that already has an app (such as WordPress) installed. Its GitHub tab says GitHub deployment unavailable. Remove the app from the Apps tab first, or deploy to a new website.
You’ll see Restarting website container, then Container successfully restarted a few seconds later. Your website is offline for those few seconds, and any open SSH sessions are closed.
On your website’s page, open Download in Quick links and choose:
Download website data: your files and databases.
Download email data: your mailboxes.
The download starts straight away in your browser. It can be large, so make sure you have space on your computer. To put a downloaded copy back, see Upload a backup file.
Disabling takes a website offline without deleting anything. Its files, databases and email accounts stay, but nobody can reach them until you turn it back on.
1
Choose Disable
On the Websites list, click ⋮ on the website’s row and choose Disable.
2
Confirm
The message explains that the website and all associated email accounts will be inaccessible. Click Disable. You’ll see example.com disabled and a DISABLED badge on the row.
Disabling a website
While it’s disabled, visitors see a 404 Not Found page and email for the domain doesn’t work.To turn it back on, click ⋮ → Enable on the same row and confirm. The website works again within a few seconds.
Deleting a website removes it and its content from your account. Download a copy first if you might need anything.
On the Websites list, click ⋮ on the website’s row and choose Delete. You can also delete from the ⋮ menu on the website card on the website’s own page.
You’ve used all the websites your plan includes, or a required field (such as Domain) is empty. Check the counter at the top of the form, then delete a website or upgrade your plan.
My website shows an hourglass instead of a preview
The preview picture hasn’t been taken yet, often because the domain doesn’t point to us. Click the refresh icon in the corner of the preview once your nameservers are set.
The GitHub tab says GitHub deployment unavailable
GitHub deployment can’t be configured on a website that already has an app installed. Remove the app from the Apps tab first, or add a new website with Deploy from GitHub.
Ready to upgrade your hosting? Use code KB20 at checkout for 20% off your first order!
Last Updated: October 2026
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