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My account holds your personal login settings. This page also covers Subscriptions (your plan’s usage) and Logs (account activity).

Difficulty

Beginner

Time

5 minutes

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Open My account

Click your account icon at the top right and choose My account, or go to web.freakhosting.com/profile. The same menu shows your role (for example Owner) and has Logout.
My account page with Profile (avatar, Full name, Email with Change email, Language), Password with Reset, Two-factor authentication is inactive with an Enable button, and Devices

My account

This is your web hosting panel login. Your FREAKHOSTING client area login (for billing) is separate.

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Turn on two-factor authentication

Two-factor authentication (2FA) asks for a code from your phone as well as your password, so nobody can sign in with your password alone.
1

Get an authenticator app

Install an app such as Google Authenticator, Microsoft Authenticator or Authy on your phone.
2

Click Enable two-factor authentication

It’s in the Password section of My account.
3

Scan the QR code

Scan this QR code with your preferred authenticator app and enter the generated code below.
4

Enter the code

Type the 6-digit code from the app to finish.
Keep access to your authenticator. Most authenticator apps can back up your codes or move them to a new phone; turn that on. If you lose your phone or can’t get a code, open a ticket from the email address on your account. After we’ve confirmed it’s you, we’ll switch off two-factor authentication so you can sign in and set it up again.

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Sign out other devices

The Devices section lists browsers that are signed in to your account or were active in the last 30 days. If you see one you don’t recognise, click Log out of all devices and then reset your password.

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Check your plan usage

Click Subscriptions in the sidebar, or go to web.freakhosting.com/packages. Each plan shows:
  • Websites used out of your limit
  • Disk space used
  • Bandwidth used
  • Emails and Databases used
Click the refresh icon to update the figures. Buy package opens our web hosting plans in a new tab.
Subscriptions page with a Buy package button and a WEB 1 plan card showing websites 1 of 1, disk space, bandwidth, emails and databases usage bars

Subscriptions

To upgrade, pay an invoice or cancel, click Billing in the sidebar. It opens the FREAKHOSTING client area.

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Check the activity log

Click Logs in the sidebar, or go to web.freakhosting.com/logs. It records important events, such as websites and domains being added, removed or cloned, backups, errors and logins.
  • All types: filter by Website, Domain or Login.
  • All operations: filter by Added, Cloned, Encountered error, Removed, Imported, Backed up or Failed to backup.
  • Pick a date range, or search.
  • Click the {…} icon on a row for the full details.
Logs don’t record every change you make, such as editing a file or adding a DNS record.

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Light and dark mode

Click the sun icon at the top right to switch between light and dark mode.

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Troubleshooting

Open a ticket from the client area and we’ll help you get back in.
Usage figures update from time to time. Click the refresh icon on the plan card.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026