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Need a developer or designer to work on your site? Invite them from Team so they get their own login. You never need to share your password, and you can remove their access at any time.

Difficulty

Beginner

Time

3 minutes

Choose the right role

Pick Collaborator unless the person really needs everything. It’s safer to give access to just the website they’re working on.

Invite someone

1

Open Team

Click Team in the sidebar, or go to web.freakhosting.com/users. You can also click the arrow next to Collaborators in At a glance on a website’s page.
2

Click Invite user

Enter their Full name and Email address.
3

Choose how to invite them

Tick one or both:
  • Invite with email: we email them an invitation.
  • Invite with link: you get a link to send them yourself.
4

Choose a role

Click Super admin or Collaborator. If you choose Collaborator, a Websites list appears: tick each website they should manage.
Invite new user form with Full name, Email address, Invite with link ticked, the Collaborator role selected and test.com ticked in the Websites list

Inviting a collaborator

5

Click Invite

If you chose Invite with link, a window shows the invitation link. Copy it now: Make sure you save your invite link - you will not be able to access it again.
The person appears in the Team list, greyed out with a clock symbol until they accept.

Resend or cancel an invitation

Click ⋮ on the invited person’s row:
  • Resend invite by email
  • Resend invite by link: creates a new link if you lost the first one.
  • Cancel invite: you’ll see …invitation cancelled.
Team list with a pending Collaborator invitation and its menu showing Resend invite by email, Resend invite by link and Cancel invite

Options for a pending invitation


The Team list

The list shows each person’s Role, whether they use 2FA (two-factor authentication) and the Date added. Use All roles to filter and the magnifying glass to search.

Change someone’s access or remove them

Click ⋮ on the person’s row to change their role, choose which websites a Collaborator can manage, or remove them from your account. Removing someone takes away their access to your account straight away. You can invite them again at any time.
A Super admin can manage every website, email account and team member, but can’t remove the account owner. A Collaborator only sees the websites you give them.

Troubleshooting

Ask them to check their spam folder. Otherwise use ⋮ → Resend invite by link and send them the link yourself.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026