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Need help running your servers? Invite people to your account with User Management. Each person signs in with their own email and password, so you never have to share yours, and you choose exactly what they can do.

Difficulty

Beginner

Time

4 minutes

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Invite a user

1

Open User Management

Go to User Management, or click your name (top right) and choose User Management.
2

Enter their email

Under Invite New User, type the person’s Email Address.
3

Choose their access

Select All Permissions, or Choose Permissions and tick only what they need (see the list below).
4

Send the invite

Click Send Invite. They receive an email with a link to accept.
Once they accept, they appear in the User Management list with the time of their Last Login. If they already have a FREAKHOSTING login, they use it; if not, they create one.

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Permissions you can give

Only give the permissions each person needs. Place New Orders/Upgrades/Cancellations lets them spend money and cancel services, so think twice before ticking it.

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Change or remove access

In the User Management list, use the buttons next to each person:
  • Manage Permissions: change what they can do.
  • Remove Access: take away their access to your account straight away.
The account Owner always has full permissions, which can’t be changed.

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For the person you invited

If you have access to more than one account, you’ll see Choose Account after you log in. To switch later, click the switch icon at the bottom of the left menu.
Yes. Your login is yours: change your password and turn on two-factor authentication under your name → Security Settings.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026