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Need more power, or paying for more than you use? You can change your plan or its options at any time from the Billing Area. Your data stays where it is.

Difficulty

Beginner

Time

5 minutes

Two ways to change a service


Change to a different plan

1

Open the service

Go to Services → My Services, then click the service.
2

Click Upgrade/Downgrade

In the Actions menu on the left, click Upgrade/Downgrade. Your Current Configuration is shown at the top.
Service page Actions menu with Upgrade/Downgrade highlighted

Upgrade/Downgrade in the Actions menu

3

Compare plans

Under New Configuration, each plan lists its resources (CPU, RAM, storage, network) and features.
4

Pick a term and plan

Use the price dropdown next to a plan to choose the 1, 3, 6 or 12-month price, then click Choose Product.
Upgrade page listing plans with resources, price dropdown and Choose Product button

Choosing a new plan

5

Review the cost

The summary shows the change (for example BVPS-2 → BVPS-3) and the Total Due Today. Enter a Promotional Code and click Validate Code if you have one, and choose a Payment Method.
6

Continue and pay

Click Continue and complete payment. Your service is updated automatically once the invoice is paid.
Upgrade summary with the plan change, Total Due Today, promo code and payment method

The upgrade summary


Change options on your current plan

1

Open Upgrade/Downgrade Options

On the service page, click Actions → Upgrade/Downgrade Options.
2

Pick new values

Each row shows the Current Configuration and a New Configuration dropdown. Leave a row on No Change, or pick a new value. For example:
Options page with Current Configuration and New Configuration dropdowns for Location and IP Addresses

Upgrade/Downgrade Options

3

Continue and pay

Click Continue, review the cost, and pay. The change is applied once the invoice is paid.
The options you see depend on your product. Want to reinstall the operating system instead? That’s free and done from the service page using Rebuild, not here.

How the price is worked out

We credit the unused part of your current plan and charge the new plan for the same remaining days. The page explains this, for example: Upgrade price is calculated from a credit of the unused portion of the current plan and billing of the new plan for the same period (19 Days). Your next renewal is then billed at the new plan’s price.
The same calculation is used, and the summary page shows the exact amount before you confirm. Your next renewal is billed at the smaller plan’s price. Not sure how a downgrade will be billed? Open a ticket with Billing & Accounts before you confirm.

Before you downgrade

Make sure your files, databases and backups fit in the smaller plan’s storage. If you have an unpaid renewal invoice for this service, pay it first.

Need Extra Help?

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Last Updated: October 2026