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Hosting your server close to your players or visitors gives them lower ping and a smoother experience. If you picked the wrong region, or your community has moved, you can change location from the Billing Area.

Difficulty

Intermediate

Time

5 minutes

Before you start

Not sure which region is best? Run a ping test from your own computer with our Looking Glass: lg.freakhosting.com. The lowest number wins.

Your IP address will change

Moving to a new location always gives your server a new IP address. Take a backup, and let your players or users know about the new address and the short downtime.

Change the location

1

Open the service

Go to Services → My Services, then click the service you want to move.
2

Open Upgrade/Downgrade Options

In the Actions menu on the left, click Upgrade/Downgrade Options.
3

Choose the new region

In the Location row, open the New Configuration dropdown and pick a region, for example [US] Los Angeles, USA. The price difference (if any) is shown next to each region.
Options page with the Location row and its New Configuration dropdown

The Location row in Upgrade/Downgrade Options

4

Continue and pay

Click Continue and complete checkout. Leave every other row on No Change.
5

Confirm the move with us

Open a ticket in the department for your product (for example VPS & Dedicated Servers or Game Server Support). Tell us you’re ready to move and that you understand the IP address will change.
Regions on offer depend on your product. If the region you want isn’t in the list, ask us in a ticket or suggest it in Support → Feature requests.

What to expect

Your server is stopped while it moves, so files aren’t changed mid-transfer. We’ll update you in your ticket when it’s done.
Find the new IP on the service page under Server Overview. Update your DNS records, server browser listings and anything else that uses the old IP.
If you use the Firewall panel, check your rules for the new IP address after the move. Firewall availability depends on the location.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

Save on Your Hosting

Ready to get a new server? Use code KB20 at checkout for 20% off your first month!

Last Updated: October 2026