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Proactive Service Renewal

Renewing your services before their due date is the most effective way to prevent interruptions and safeguard your data. Renewing early removes the risk of accidental suspension from payment delays or an expired card, giving you peace of mind for your gaming community or web projects.

Difficulty

Beginner

Time

3 Minutes

Why Renew Early?

Proactive account management offers several key advantages.
AdvantageDescription
Zero DowntimeAvoids the automatic suspension that follows an unpaid, overdue invoice.
Data IntegrityProtects your files from deletion policies tied to long-term unpaid services.
Budget ControlLets you use existing account credit or renew while current pricing applies.

Service Suspension Risks

Services are suspended shortly after a missed due date. If an invoice stays unpaid beyond the suspension window, the associated data may be permanently deleted to reclaim node resources.

Renewal Procedure

1

Open the Service

Log in to the Client Area, go to Services → My Services, and open the service you want to renew (via the Actions menu → Manage, or by clicking its name).
2

Click Renew Service

On the Product Details page, click Renew Service. This opens the Renew page, which lists your renewable services with the upcoming renewal period and price.
3

Add the Renewal to Your Cart

Find the service and click Add to Cart. Use Show Non-Renewable Items if you want to see services that cannot currently be renewed.
4

Check Out and Pay

Review the Order Summary, click View Cart, then complete checkout to pay the renewal invoice.

Renewal Mechanics

Early renewal adds time on top of your existing due date. For example, if your service is due on July 11th and you renew for one month, the new due date becomes August 10th, so you do not lose any days by paying early.
If you have automatic renewal enabled and a valid payment method or account credit, the system attempts to generate and pay your renewal invoice automatically before the due date. The manual steps above let you renew even earlier, whenever you choose.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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