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Every charge on your account comes with an invoice. This guide shows you how to find them, pay them and keep copies for your records.

Difficulty

Beginner

Time

3 minutes

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Find your invoices

1

Open My Invoices

Go to Billing → My Invoices in the left menu.
2

Check what's due

The Invoices Due box on the left tells you how many invoices are unpaid. If it says You have no unpaid invoices at this time, you’re all set.
3

Filter or search

Use the Status filter to show only Paid, Unpaid, Cancelled or Refunded invoices, or type an invoice number in the search box.
4

Open an invoice

Click any row to open the full invoice.
The table shows each invoice’s number, invoice date, due date, total and status. Click a column heading to sort by it.
My Invoices page with status filter, search box and invoice table

My Invoices

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What’s on an invoice

Invoice page with status badge, timeline, invoice items, totals and Print and Download buttons

An invoice

Use Print (top right) or Download (next to the total) to save a PDF copy.
Need your company name or VAT number on invoices? Add a Tax ID in Account Details. See What’s on the Account Details page.

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Pay an unpaid invoice

1

Open the invoice

Go to Billing → My Invoices, filter by Unpaid, and click the invoice.
2

Choose how to pay

Select a payment method (card, PayPal, cryptocurrency or bank direct debit). See Accepted Payment Methods.
3

Complete the payment

Follow the payment provider’s prompts. The invoice changes to Paid as soon as the payment is confirmed, and you get a confirmation email.
If you have account credit, it’s applied to new invoices automatically. Top up in Add Funds (bonuses and limits).

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Pay or download several invoices at once

1

Tick the invoices

On My Invoices, tick the checkbox next to each invoice you want. Tick the box in the header to select the whole page.
2

Choose an action

A bar appears at the bottom of the table with:
  • Pay selected: pay all selected unpaid invoices in one payment.
  • Download PDFs: download every selected invoice as a PDF.
  • Export CSV: export the selected invoices to a spreadsheet file.
  • Clear: untick everything.
To export your entire billing history in one go, click Export all to CSV at the top of the page.

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Good to know

Renewal invoices are created ahead of each due date and emailed to you. If auto-renewal is on, we try to collect payment automatically. See How to Manage Auto-Renewal.
Unpaid services are suspended after the due date and can later be terminated, which deletes their data. Pay on time, or renew early to stay safe.
They are formal corrections to an invoice, for example after a refund. Find them under Billing → My Credit and Debit Notes. See Credit Notes, Debit Notes and Quotes.
Every email we send is saved in Email History. See How to View Your Email History.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026