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Protect Your Account with 2FA

Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a unique code from your mobile device in addition to your password when logging in.
Reading TimeDifficultyLast Updated
4 minutesBeginnerJanuary 2026

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Quick Navigation

SectionWhat You’ll Learn
PrerequisitesWhat you need to set up 2FA
Step 1: Security SettingsFinding the 2FA option
Step 2: Enable 2FAScanning QR code and setup
Step 3: VerifyTesting and saving backup codes
Using 2FAHow to log in after enabling

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Before You Begin

To set up Two-Factor Authentication, you’ll need:
RequirementDescription
Authenticator AppGoogle Authenticator, Authy, Microsoft Authenticator, or similar
Mobile DeviceSmartphone or tablet with your authenticator app installed
Account AccessAbility to log in to your FREAKHOSTING account
  • Google Authenticator - Simple and reliable (iOS / Android)
  • Authy - Syncs across devices with cloud backup (iOS / Android)
  • Microsoft Authenticator - Great for Microsoft ecosystem users

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Step 1: Access Security Settings

  1. Log in to the FREAKHOSTING Client Area.
  2. Click on your name in the top-right corner of the page.
  3. Select Security Settings from the dropdown menu.
Alternatively, navigate directly to: Security Settings

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Step 2: Enable Two-Factor Authentication

  1. In the Security Settings page, locate the Two-Factor Authentication section.
  2. Click the Click here to Enable button.
  3. A QR code will appear on your screen.
  4. Open your authenticator app on your mobile device.
  5. Tap the option to add a new account (usually a ”+” icon).
  6. Select Scan QR Code and point your camera at the QR code on screen.
  7. Your authenticator app will automatically add your FREAKHOSTING account.

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Manual Entry Option

If you cannot scan the QR code, look for a manual entry key displayed below the QR code. Enter this key manually in your authenticator app.

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Step 3: Verify and Save Backup Codes

  1. Your authenticator app will now display a 6-digit code that refreshes every 30 seconds.
  2. Enter the current code in the verification field on the FREAKHOSTING page.
  3. Click Submit to complete the setup.
  4. Important: Save the backup codes provided. These allow you to access your account if you lose your device.

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Critical: Save Your Backup Codes!

Store your backup codes in a secure location (password manager, secure note, or printed in a safe place). If you lose access to your authenticator app and don’t have backup codes, you’ll need to contact support to regain access to your account.

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Logging In with 2FA

After enabling 2FA, your login process will include an additional step:
  1. Enter your email and password as usual.
  2. When prompted, open your authenticator app.
  3. Enter the current 6-digit code displayed for your FREAKHOSTING account.
  4. Click Verify to complete login.

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Quick Tip

The code in your authenticator app refreshes every 30 seconds. If you’re entering a code and the timer is about to expire, wait for the new code to avoid a failed attempt.

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Managing 2FA Settings

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Disabling 2FA

If you need to disable Two-Factor Authentication:
  1. Go to Security Settings.
  2. Locate the Two-Factor Authentication section.
  3. Click Disable Two-Factor Authentication.
  4. Enter your password and a current 2FA code to confirm.

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Lost Access to Authenticator?

If you’ve lost access to your authenticator app and don’t have backup codes:
  1. Contact our support team via Live Chat or Submit a Ticket.
  2. Be prepared to verify your identity for security purposes.
  3. You must know your password and be ready to provide it to our support team.
  4. Our team will help you regain access and reset your 2FA settings.

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Support Channels

If you need assistance with Two-Factor Authentication, please contact our support team:

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Last Updated: January 2026 | Need Help? Contact our 24/7 support team!