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With automatic renewal on, your service renews on its due date and is paid from your account credit or saved payment method, with no action needed from you. It’s the easiest way to make sure your server never goes offline because of a missed payment.

Difficulty

Beginner

Time

2 minutes

Change auto-renewal for one service

1

Open the service

Go to Services → My Services, then click the service.
2

Check the banner

At the top of the page, a banner tells you whether auto-renewal is on, for example: Automatic renewal is active. This service will automatically renew on the next due date.
3

Click the button

Click Turn Auto Renewal OFF to stop automatic renewal, or Turn Auto Renewal ON to start it again.
Service page with the Turn Auto Renewal OFF button highlighted

The auto-renewal button at the top of the service page


Change auto-renewal for many services at once

1

Open Manage in bulk

Go to Services → Manage in bulk. The Renewal column shows Auto for services that renew automatically.
2

Select services

Tick the services (and domains) you want to change, or tick Select all.
3

Apply

Click Auto-renew on or Auto-renew off.
Manage in bulk page with services, the Renewal column and bulk action buttons

Manage in bulk

More on this page: How to Manage Services in Bulk.

Domains

Open Domains → My Domains, click the domain, then choose Auto Renew in the Manage menu. See Manage a domain.

How renewals are paid

When the renewal invoice is created, any account credit is applied first. Your saved card or direct debit only pays what’s left.
The rest is charged to the payment method set on the service. Keep a valid card saved in Payment Methods (how to add a card).
You’ll still get an invoice by email before the due date, but nothing is charged automatically. Pay it from My Invoices, or renew early, before the due date to avoid suspension.
Turning auto-renewal off does not cancel your service. To stop a service for good, request a cancellation.
Add your renewal dates to your calendar with a reminder three days before. See How to Use the Renewal Calendar.

Need Extra Help?

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Last Updated: October 2026