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Collaborative Account Management

If you run a community or organization, you can add extra contacts to your account so the right people receive billing, technical, or product emails. Contacts are people associated with your account. If you also want to give someone their own login to manage your account, use User Management instead.

Difficulty

Beginner

Time

5 Minutes

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Adding or Editing a Contact

1

Open Contacts

Click your name at the bottom of the left sidebar and select Contacts.
2

Add or Choose a Contact

Click Add New Contact to create a new one, or use the Choose Contact dropdown and click Go to edit an existing contact.
3

Enter Contact Details

Fill in the first name, last name, company (optional), email address, and phone number in the Contact Details form.
4

Set Email Preferences

Choose which emails this contact should receive: General, Invoice, Support, Product, and Domain notifications.
5

Save

Click Save Changes to store the contact.

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Contacts vs. User Management

Use contacts to make sure the right people receive specific account emails, for example sending invoices to your accounting contact. A contact does not get their own login to your account.
To let someone sign in and manage your account with their own credentials and permissions, invite them as a sub-user instead. See How to Add a Sub-User to the Billing Panel.

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Keeping Contacts Current

Review your contacts periodically and remove anyone who no longer needs your account emails to keep communications tidy and secure.

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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