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A contact is an extra person linked to your account who can receive selected emails, for example your accountant getting invoices. Contacts can’t log in.

Difficulty

Beginner

Time

3 minutes
Want someone to log in and manage services or pay invoices? Invite them as a user instead. See How to Give Someone Access to Your Account.

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Add a contact

1

Open Contacts

Go to Contacts, or click your name (top right) and choose Contacts. You can also click New Contact… on the Home dashboard.
2

Start a new contact

In Choose Contact, select Add New Contact and click Go.
Contacts page with the Choose Contact dropdown and new contact form

The Contacts page

3

Fill in their details

Enter their first and last name, email address and phone number. Company Name, Tax ID and Billing Address are optional.
4

Choose their emails

Under Email Preferences, tick what they should receive:
  • General Emails: general announcements and password reminders.
  • Invoice Emails: invoices and billing reminders.
  • Support Emails: a copy of support tickets you open.
  • Product Emails: order details, welcome emails and more.
  • Domain Emails: renewal notices, registration confirmations and more.
5

Save

Click Save Changes.

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Edit or remove a contact

1

Pick the contact

On the Contacts page, choose the person in Choose Contact and click Go.
2

Edit or delete

Change their details and click Save Changes, or click Delete Contact to remove them.
Want a contact to receive invoices instead of you? In Account Details, set Default Billing Contact to that person.

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Contacts vs users

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Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026