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Saving a card lets us renew your services automatically, so they never stop because you forgot to pay. This guide shows you how to add, change and remove cards.

Difficulty

Beginner

Time

3 minutes

Add a card

1

Open Payment Methods

Go to Payment Methods. You’ll also find it under your name (top right) and under Billing in the left menu.
2

Click Add New Credit Card

The Add New Payment Method form opens with the type Stripe - Credit & Debit Card selected.
Add New Payment Method form with secure card box, description and billing address

Add New Payment Method

3

Enter your card

Type your card details in the secure card box. If you use Stripe Link, you can pick a card you’ve already saved there.
4

Add a description (optional)

Give the card a name you’ll recognise, such as Business Visa.
5

Choose the billing address

Pick the address that matches your card, or click Add a new address.
6

Save

Click Save Changes. Your card now appears in the Payment Methods list.
Your full card number never touches our servers. Card details are encrypted and stored by our payment processor, Stripe.

Manage saved cards

The Payment Methods list shows each card’s name, description and status. Use the Actions column to:
Payment Methods page with saved cards and the Add New Credit Card button

Payment Methods

  • Set as default: the card used first for automatic renewals.
  • Edit: update the description or billing address.
  • Delete: remove a card you no longer use.
If you remove your only saved card, automatic payments stop. Pay your invoices manually or keep account credit topped up so your services don’t get suspended.

Choose which method pays each service

Each service remembers its own payment method. You can change it in two places:
Go to your name → Account Details. Under Additional Information, set Payment Method. Choose Use Default (Set Per Order) to pick at each checkout. See How to Manage Your Account Details.

Troubleshooting

Check the card hasn’t expired, has enough funds and allows online payments. Some banks ask you to approve the payment in their app. If it still fails, try another card or a different payment method.
Add your new card first, set it as default, then delete the old one. This avoids a failed renewal in between.
Paying automatically from a saved card earns bonus Bolts in FREAK Pass.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026