How to Update Your Account Details

What’s on this page

Section	What you can change
Personal Information	Company Name, Phone Number and Tax ID (for example a UK or EU VAT number). The tax ID is printed on your invoices. Leave it empty if you’re not buying as a business.
Billing Address	Your address as it appears on invoices.
Additional Information	Payment Method (your default for new orders), Default Billing Contact, Language, How did you find us?, DiscordId and PayPal ID (used to pay affiliate commissions).
Affiliates notification	Get an email when a new referral is added to your account.
Email Preferences	Which emails we send you (see below).
Join our mailing list	Turn the switch on for occasional news and offers, or off to opt out. You can change this any time.

Why can’t I edit my name, email or address?

To protect your account from fraud, some fields are locked: first name, last name, email address and billing address.

Email address: change the email you log in with in your name → Your Profile → Change Email Address.
Name or billing address: open a ticket with Billing & Accounts and tell us what needs changing. We may ask you to verify your identity.

Email preferences

Option	What you’ll receive
General Emails	All account-related emails.
Invoice Emails	New invoices, reminders and overdue notices.
Support Emails	A copy of all support ticket messages.
Product Emails	Welcome emails, suspensions and other service updates.
Domain Emails	Registration, transfer and renewal notices.
Affiliate Emails	Affiliate program notifications.

Keep Invoice Emails and Product Emails turned on. Without them you could miss renewal reminders or suspension warnings.

Want someone else, like your accountant, to get invoices too? Add them as a contact.

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026

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