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We can reach you by email, by Discord message and inside the Billing Area. This guide shows you how to choose what you get, and where.

Difficulty

Beginner

Time

3 minutes

Choose your emails

1

Open Account Details

Go to Account Details, or click your name (top right) and choose Account Details.
2

Find Email Preferences

Scroll down to Email Preferences.
3

Tick what you want

Tick or untick each type of email.
Email Preferences checkboxes and the Join our mailing list switch

Email Preferences in Account Details

4

Save

Click Save Changes at the bottom of the page.
We recommend keeping Invoice Emails and Product Emails on, so you never miss a renewal reminder or a suspension warning.

Other ways to stay informed

Link Discord and choose which alerts you want as direct messages: Service is ready, New invoices, Suspensions and News & offers. See Choose your Discord alerts.
The bell icon in the top-right corner shows alerts while you’re logged in, such as a domain about to expire or credit you can use. The same items appear in Needs your attention on the Home dashboard.
Add every renewal date to Google, Outlook or Apple Calendar from the Renewal calendar, with a reminder three days before. See How to Use the Renewal Calendar.
In Account Details, turn on the Affiliates notification switch to get an email when someone signs up with your referral link.
In Account Details, turn on the Join our mailing list switch to get occasional news and special offers, or turn it off to opt out.
Not getting our emails? Check your spam folder and add support@freakhosting.com to your contacts. You can read every email we’ve sent in Email History.

Need Extra Help?

If you encounter any issues, our support team is ready to assist:

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Last Updated: October 2026